Refund and Returns Policy – fixselling.com

Thank you for shopping at FixSelling.com. We value our customers and strive to ensure complete satisfaction with every purchase. If you are not entirely satisfied with your order, please review our Refund and Returns Policy below.

1. Return Eligibility

You may request a return within 7 days of receiving your order if:

The item is damaged, defective, or incorrect.
The product is unused, unworn, and in its original packaging.
All original tags, accessories, and documentation are included.

Items returned without prior approval may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

Products damaged due to misuse, negligence, or improper handling.
Items showing signs of use or wear.
Customized or personalized products.
Clearance, sale, or promotional items (unless defective).

3. Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be processed within 7–14 business days.
The refund will be issued through the original payment method whenever possible.
Depending on your bank or payment provider, the refunded amount may take additional time to appear in your account.

4. Exchange Policy

If you receive a defective, damaged, or incorrect item, we may offer a replacement or exchange subject to product availability.

5. Return Shipping

If the return is due to our error (wrong, damaged, or defective product), FixSelling.com will bear the return shipping cost.
For all other eligible returns, customers may be responsible for return shipping charges.

6. Order Cancellation

Orders may be cancelled before shipment. Once an order has been dispatched, cancellation requests may not be accepted and the order will be subject to the return process outlined above.